Terms of Service

Overview

Welcome to Polly Co. These Terms of Service apply to your use of the Polly Co. website and online store, including our products, services, content and other features available through our website.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or purchase products from us.

Products

We make every reasonable effort to ensure that product descriptions, images, colours, prices and other information displayed on our website are accurate.

However, colours and product appearance may vary depending on your device, screen settings and other technical factors.

Product availability, descriptions and prices may change from time to time without prior notice.

Orders

When you place an order with Polly Co., you are submitting a request to purchase the products in your order.

We reserve the right to refuse or cancel an order in circumstances such as product unavailability, pricing or listing errors, suspected fraudulent activity, or other circumstances where we are unable to fulfil the order.

If we cancel an order after payment has been received, we will arrange an applicable refund.

Please review your order carefully before completing your purchase.

Returns and refunds are handled in accordance with our Return & Refund Policy.

Prices and Payments

All prices displayed on our website are shown in South African Rand (ZAR), unless otherwise stated.

Prices and promotions may change from time to time. The price applicable to your order will be the price displayed at the time your order is placed.

Any applicable delivery charges will be displayed during checkout.

You agree to provide accurate and complete payment and contact information when placing an order.

Shipping and Delivery

Our shipping and delivery terms are explained in our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, public holidays, severe weather and other unforeseen circumstances.

We will make reasonable efforts to process and dispatch orders as quickly as possible.

Returns and Refunds

Returns, refunds and exchanges are handled in accordance with our Return & Refund Policy.

Nothing in these Terms of Service or our Return & Refund Policy is intended to remove or restrict any rights you may have under applicable South African consumer-protection law.

Intellectual Property

All content on the Polly Co. website, including our branding, logos, product images, photographs, graphics, text and other original material, belongs to Polly Co. or is used with permission.

You may not copy, reproduce, modify, distribute, sell or use our content for commercial purposes without our prior written permission.

Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the content, policies, availability or practices of third-party websites or services.

Your use of third-party websites and services is subject to their own terms and policies.

Website Use

You agree to use the Polly Co. website only for lawful purposes.

You must not use our website to:

• Engage in fraudulent or unlawful activity.
• Attempt to gain unauthorised access to our systems.
• Interfere with the operation or security of our website.
• Upload or distribute malicious software.
• Misuse or copy our website content.
• Provide false or misleading information.

We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our business, customers or website.

Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, occasional errors or omissions may occur, including errors relating to product descriptions, prices, availability, promotions or shipping information.

Where permitted by law, we reserve the right to correct such errors and update information.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

Shopify

Polly Co. uses Shopify to operate and provide our online store and related services.

Your purchases are made directly with Polly Co., and Shopify provides the technology that allows us to operate the store.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page. Your continued use of our website after updated Terms have been posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

Governing Law

These Terms of Service are governed by the laws applicable in the Republic of South Africa.

Nothing in these Terms is intended to limit any rights or protections provided to consumers under applicable South African law.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Polly Co.
Email: onlinepollyco@gmail.com
Address: 16 Allen St, Bardene, Boksburg, 1459, South Africa